Privacy Policy

At Chanel Dubai, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: When you make a purchase or register on our site, we collect personal information such as your name, email address, mailing address, phone number, and payment information.
• Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies and similar tracking technologies to enhance your experience and gather information about your preferences and browsing habits.

2. How We Use Your Information

• To Process Transactions: We use your personal information to process and fulfill your orders, send confirmation emails, and provide customer support.
• To Improve Our Services: We analyze usage data to understand customer behavior, improve our website, and develop new products and services.
• To Send Promotional Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.

3. Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and other business operations. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting our customer service team.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@chanel-dubai.com